Presentation Technology Maintenance Services
Get the Most out of Your Presentation Space...
Without the Worry
For most organizations, an investment in presentation technology is significant, and vital to the success of their programs. Downtime is not an option. So to meet the needs of our customers, Advanced Presentation Solutions (APS) are pleased to offer our industry-leading Preventative Maintenance Service Program.
It’s our way to ensure that your presentation equipment delivers maximum reliability and optimum performance - day in and day out.
With the Advanced Preventative Maintenance Service our customers benefit from:
- 24/7 response for all emergency repairs - our emergency hotline
- 2 maintenance visits per year for cleaning and adjustment
- 4-hour telephone response service
- No-charge loaner equipment of similar specification to your equipment
- Priority technical support
- No charge for labour on lamp replacement
- No administration fee if included with original installation.
Experts in Preventative Maintenance
Our service technicians are courteous, efficient and highly-trained. Our in-house maintenance team is certified by the International Communications Industries Association and maintain their expertise and knowledge through extensive on-going product training.
The team are also outfitted with the best diagnostic tools and equipment available to enable them to quickly and confidently service your presentation products.
No Surprises!
Clients that have budgeted for our maintenance program can be certain that they will not receive unwelcome surprises along the way. At Advanced Presentation Solutions, we take care of everything at a competitive price recognizing today's economic reality. You have invested in technology to present the right image... ensure that your investment is protected!
Warranty Repairs
For any warranty repairs, our customers have the option of shipping their units either directly to one of our manufacturer partners or to us. Our in-house maintenance team will evaluate the product and carry out any repairs necessary.
Out of Warranty Repairs
Customers requesting service may call Advanced Presentation Products at:
1-800-436-6239 ~ 905-502-1110
Services are typically available Monday to Friday, 8:30am to 5:00pm.
A Service Co-ordinator will evaluate your needs based on information provided by the caller. The co-ordinator will attempt to solve the problem over the phone although arrangements can subsequently be made to have the product either shipped to an APS repair depot or schedule a site visit.
One thing, however, is certain. We’ll never leave our clients without a solution.